Vrutalay “A2 Desi Cow Ghee” found adulterated with refined oil & animal fat

[Your Name]
[Full Postal Address]
[Email | Phone]
13 July 2025

To

The Quality-Assurance & Customer-Care Team
Vrutalay Dairy & Food LLP
63 Darbar Faliyu, Nr Aananddhara Soc., Abrama Chowk,
Mota Varachha, Surat-394 101, Gujarat, India

Complaint to the Company

Subject – Urgent Quality Complaint: Vrutalay “A2 Desi Cow Ghee” found adulterated with refined oil & animal fat

Dear Vrutalay Team,

On 13 July 2025 I purchased a 1-litre jar of your Vrutalay A2 Gir-Cow Ghee (Batch No. VG-130725) from a local retailer in Lucknow. The product is marketed as “A2 Bilona, pure desi cow ghee — no added colour, fragrance or adulterants.” Yet within minutes of opening the jar I observed several red flags that prompted me to perform basic purity tests recommended by the Food Safety & Standards Authority of India (FSSAI).

Visual & sensory cues
- A slick, almost plastic sheen instead of the granular “danedar” texture promised.
- A faint but distinct odour of vanaspati/shortening, unlike the nutty aroma of true cultured ghee.
- Melting point noticeably lower than 34 °C—liquefied completely at room temperature (28 °C).
Simple home tests (per FSSAI outreach notes)
- Baudouin test – 5 mL ghee + 5 mL conc. HCl + 0.5 g cane sugar produced a deep pink ring, confirming the presence of sesame-seed oil or vanaspati.
- Microscopic chill-test – after chilling, the sample showed needle-shaped fat crystals typical of animal tallow rather than the spherical crystals of milk fat.
Taste & mouth-feel
- A waxy coating on the palate, again characteristic of hydrogenated vegetable oil and animal body fat blends.

Based on these results I strongly suspect that the jar contains a mix of refined vegetable oil and rendered animal fat rather than the 100 % cow-milk ghee claimed on the label.

Health, religious & legal implications

Dietary trust breached: many households purchase A2 cow ghee for Ayurvedic or lactose-related requirements; adulteration exposes them to trans-fats and possible allergens.
Religious sensitivity: consumers who avoid non-cow animal products for faith reasons are unknowingly ingesting them.
Regulatory violation: Chapter 2.2 of the FSSAI Standards for Fats & Oils mandates that ghee “shall be free from animal body fat, mineral oil and wax.”

My demands

Full refund of ₹ ___ against purchase invoice.
Written explanation from your quality head describing how such adulteration cleared internal QC.
Immediate product recall of the affected batch across Uttar Pradesh.
Publication of independent NABL-accredited lab reports proving purity of future batches.

If a satisfactory resolution is not received within 15 days, I will escalate the matter to:

FSSAI Food Safety Helpline – 1800-180-5533.
The District Food Safety Officer, Lucknow.
Consumer Court under The Consumer Protection Act 2019 for deficiency in service and unfair trade practice.

I urge Vrutalay Dairy & Food LLP to treat this letter as an early-warning alarm. Any further negligence will erode brand goodwill irreparably.

Kind regards,

[Signature]
Desh Deepak A P Singh Chauhan

Page 2 — Public Review for Fellow Buyers

Headline

“Why I Will Never Buy Vrutalay Ghee Again — And Why You Should Check Your Jar Twice.”

My experience in a nutshell

I picked up Vrutalay A2 Gir-Cow Ghee because the label promised lab-tested bilona ghee. What I opened at home looked like cheap vanaspati masquerading in a fancy glass jar. The colour was pale, the texture oily, and the aroma flat. Two quick FSSAI-approved kitchen tests (Baudouin & chill-crystal) screamed adulteration with refined oil and animal fat.

How you can spot fake ghee in 5 minutes

Check	What pure ghee shows	What my Vrutalay jar showed
Granules (danedar)	Evenly distributed; grainy	Oily sludge, no granules
Aroma	Nutty, caramel	Plastic-like vanaspati smell
Baudouin test	No pink colour	Dark pink ring
Crystal shape after chilling	Round, smooth	Long needles (sign of tallow)
Melting point	Begins melting > 34 °C	Liquid at 28 °C

(Tests adapted from FSSAI Oils & Fats Manual)

Health & wallet damage

Adulterated ghee often contains trans-fats that raise LDL cholesterol.
You pay five to ten times the cost of plain refined oil but get none of the health benefits of real cow ghee.

What to do if you feel cheated

Save the jar, receipt & a photo of batch details.
Call FSSAI toll-free 1800-180-5533 or file an e-complaint on foodsafetyhelpline.gov.in.
Email the manufacturer at mukeshdobariya46@gmail.com (as listed on JioMart) demanding a refund and lab report.
Share your findings on consumer forums and social media — awareness is the best defence.

Final verdict

Score: 1 / 10 — Attractive packaging cannot hide a compromised product. Until Vrutalay publishes independent NABL-certified purity reports and tightens supply-chain controls, I recommend steering clear. Opt for established brands with a transparent procurement trail or buy directly from a trusted local dairy.

Stay informed, stay safe, and always test before you trust.

*Prepared in the public interest to uphold food safety and consumer rights.